Frequently Asked Questions
Find quick answers to common questions about our products, shipping, and policies.
Orders & Shipping
Standard shipping takes 5-7 business days. Expedited options (2-3 days and Next Day) are available at checkout. Orders placed before 2 PM EST ship the same day.
Currently, we only ship within the United States and Canada. For large international commercial orders, please contact our sales team directly.
Once your order ships, you will receive an email with a tracking link. You can also view tracking information by logging into your VoltCore account.
Products & Warranty
Yes, absolutely. All applicable electrical components sold by VoltCore are UL Listed, CSA certified, or carry equivalent recognized safety certifications.
We honor all manufacturer warranties. Most items come with a standard 1-year warranty against defects. Please check individual product specifications for extended warranty details.
Yes, many of our cables and wires can be ordered by the foot. Please note that custom-cut wire is non-returnable.
Accounts & Billing
Yes! We offer Net 30 terms for approved B2B customers and contractors. Please visit our "Become a Reseller" page to fill out a credit application.
Yes. If you are purchasing for a tax-exempt organization or for resale, please create an account and submit your tax exemption certificate to our support team before placing your order.